How to Contact ChatGPT OpenAI Support for Help

Artificial Intelligence has vastly improved in recent times with language models like ChatGPT leading the innovation.

Developed by OpenAI, ChatGPT generates human-like responses to various prompts, although users can sometimes face issues such as response inaccuracy or usage problems.

To address these and other relevant issues, OpenAI provides a dedicated support service.

This guide outlines how to connect with ChatGPT or OpenAI support, whether through a contact number or email, for queries, bug reports, feedback or feature suggestions.

So let’s get started.

How to contact OpenAI ChatGPT support?

OpenAI provides two main avenues for user support: via direct messaging to the ChatGPT team and through email contact.

How to Contact ChatGPT OpenAI Support for Help

1. Direct Messaging: ChatGPT Team

Users seeking to engage the ChatGPT team directly should visit the OpenAI Help Center (

Here, a chat bubble icon will lead them to a search for help. Various topics can be browsed, leading to a “Send us a message” button.


By selecting the pertinent topic and following on-screen prompts, users can effectively seek help.

2. Email Contact: OpenAI

For broader OpenAI inquiries, two email addresses are provided.

General inquiries, encompassing media requests, partnership proposals and job inquiries, should be directed to [email protected].

User support queries, including technical issues or other concerns, are best sent to [email protected].

Both methods suggested above ensure a comprehensive and positive user experience.

What is OpenAI Contact Number for ChatGPT support?

OpenAI, an AI research lab, doesn’t offer a public phone number for inquiries or support.

You can contact them through their website, email, or by submitting a ticket for specific queries.

They have a detailed FAQ section on their website which may answer common questions.

Although there’s no phone number for ChatGPT support, you can contact them via chat or email.

If you prefer voice communication, you can request a callback through chat or email by providing your phone number and preferred call time.

What is OpenAI’s email?

If you have any queries about OpenAI’s services or products you can use these two email IDs: [email protected] or [email protected].

The response times from the support team may vary based on inquiry volume so for immediate help, use OpenAI’s website support page.

When emailing always provide detailed information for a better and comprehensive response.

How to get ChatGPT API Support from OpenAI?


The ChatGPT API is an advanced tool for developers to integrate OpenAI’s conversational AI technology into their applications.

Comprehensive understanding of the API is key to leverage its capabilities. OpenAI provides detailed documentation with an overview of the API, access instructions and examples of requests and responses.

For issues or inquiries, OpenAI’s support team is available via chat or email.

When reaching out to them, users should provide details like their account ID, API key and any error codes.

OpenAI’s support team assists with troubleshooting and provides tips to optimize usage, ensuring the best results with the ChatGPT API.

Frequently Asked Questions (FAQs) about OpenAI / ChatGPT Support

Q: How can I contact OpenAI support?

A: You can contact OpenAI support through the “Help” button after logging in to your account. Alternatively, reach out via the chat bubble icon on

Q: Where can I find ChatGPT customer support?

A: ChatGPT customer support is available at ““. Just click on the chat bubble for assistance.

Q: What if I need help with ChatGPT?

A: For issues concerning your ChatGPT account, payments, or billing, please reach out to the support team at ““. Note, this site is not monitored for customer account or billing issues.

Q: How can I contact OpenAI PR team?

A: OpenAI PR team can be contacted by sending an email at [email protected].

Q: How long does it take for OpenAI support to respond to your query/question?

A: OpenAI tries to respond to any queries that you have asked within 3 to 5 business days. You should check the OpenAI Help Center first to see if your question has already been addressed there.

I hope the tips mentioned in this article will help you to connect with the OpenAI support team.

Read other important articles on ChatGPT below.

Other ChatGPT Articles:

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